Privacy Policy

1. Introduction

Essential Champion Limited ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website master-essentialchamp.com and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our newsletter
• Contact us through our contact forms
• Request information about our services
• Engage with our customer support

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behaviour, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring websites

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services
• To respond to your enquiries and provide customer support
• To send you newsletters and marketing communications (with your consent)
• To improve our website and services
• To comply with legal obligations
• To protect against fraudulent or illegal activity

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal grounds:

• Consent: When you have given us clear consent to process your data for specific purposes
• Contract: When processing is necessary for the performance of a contract with you
• Legal obligation: When we need to comply with legal requirements
• Legitimate interests: When processing is necessary for our legitimate business interests

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• To trusted service providers who assist us in operating our website and conducting our business
• When required by law or to comply with legal process
• To protect our rights, property, or safety, or that of our users
• In connection with a business transfer or acquisition

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

• Newsletter subscriptions: Until you unsubscribe
• Contact enquiries: 3 years from last contact
• Website analytics: 26 months

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data
• Right to restrict processing: Request that we limit how we use your data
• Right to data portability: Request transfer of your data
• Right to object: Object to our processing of your data
• Right to withdraw consent: Withdraw consent at any time

9. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than the UK. When we do this, we ensure appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

14. Data Protection Officer

For matters specifically related to data protection, you can contact our Data Protection Officer at: [email protected]

15. Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority, if you believe we have not handled your personal data appropriately.

ICO Contact Information:
Website: ico.org.uk
Helpline: 0303 123 1113